About Us

Founded in 2010, Pinnacle was created by a team determined to raise the bar for online gaming. Frustrated by opaque terms and restrictive limits, we built a platform that prioritizes fair odds, transparent rules, and clear value for players. What began as a small group of industry veterans has grown into a global casino built around one simple idea: give players real control over their play and reward skill and smart decisions.

What We Stand For: Fair Play and Exceptional Service

Integrity is at the core of everything we do. Pinnacle enforces rigorous standards for fair play and fairness is baked into our systems — from transparent wagering policies to publicized payout rules. Our support team is available through live chat and email at customerservice@pinnacle.com to help with questions, and our FAQ offers quick answers around the clock. We’re also licensed in Malta and Curaçao, ensuring independent oversight and regulatory compliance.

Games That Deliver Big Moments

Pinnacle’s lobby puts variety first. Whether you prefer high-volatility slots, classic table games, or immersive live dealer tables, you’ll find titles that deliver excitement and serious win potential. We partner with leading providers such as Pragmatic Play, Play’n GO, Relax Gaming, Evoplay, Hacksaw Gaming, and Booming Games, plus dozens more to keep new hits and proven favorites on hand. From cinematic video slots to high-stakes blackjack, the games are designed to reward smart play.

Banking: Fast, Flexible, Global

Manage your funds with confidence. Pinnacle accepts major options including Visa and MasterCard, e-wallets like Skrill and Neteller, trusted local methods such as Interac and OXXO, and a range of cryptocurrencies including Bitcoin, Litecoin, and Tether. You can transact in BRL, CAD, COP, EUR, GBP, NZD, and USD. Withdrawal limits vary by method (Bank Wire often carries high or no limits; card limits differ), and we publish clear rules so you know what to expect before you deposit.

Security You Can Rely On

Protecting your data and money is non-negotiable. We use advanced encryption and secure transaction protocols to safeguard personal information and deposits. Combined with licensed operations and routine audits, our technical and compliance teams keep player protection front and center so you can focus on play with confidence.

Responsible Play: Real Tools and Support

We take responsible gaming seriously. Players can set deposit limits, session reminders, loss limits, and self-exclusion periods. For anyone who needs help beyond our in-platform tools, we provide referrals to professional support services and support a culture of safe, enjoyable gaming. Minimum account funding for participation in some promotions is $15 — a clear rule designed to keep gameplay transparent.

Meet the Minds Behind Pinnacle

Our team blends seasoned operators, game designers, compliance experts, and customer advocates who wake up every day focused on one thing: making Pinnacle better for players. You’ll interact with friendly, knowledgeable representatives via live chat or email, and our product teams constantly refine game selection, promos, and site tools based on real player feedback.

Promotions That Add Real Value

We balance fair odds with targeted promotions. Current welcome-style offers include 20 Free Spins on Book of Dead with a $20 deposit (35x wagering) and a $25 Casino Chip available to players who deposit $50 and place five bets (40x wagering). Many of our ongoing promotions — like Drops & Wins and provider-specific prize drops — require a minimum $15 deposit to participate and deliver large prize pools with automatic entry. Note our general bonus policy: bonuses are non-sticky by default and deposited funds are used first; full terms, rollover conditions, and cashout rules are published clearly so you know exactly how a promotion works.

Recognition That Matters

Pinnacle’s dedication to transparency, odds integrity, and player-first policies has earned respect across the industry and from players worldwide. Our licenses, audits, and player feedback form the backbone of a reputation built on reliability and fairness.

Ready to Join the Community?

If you want a gaming experience that prizes fairness, broad game selection, and solid support, Pinnacle is built for you. Serious offers and limited-time promotions move quickly — check available promotions and claim what fits your playstyle. Read our full review to see deeper details, then create your account and begin playing with confidence. We’re here to help every step of the way and committed to making every session safe, enjoyable, and rewarding.